CTP claims in South Australia (guide)

General information only. Strict time limits and thresholds can apply. Get advice specific to your crash and injuries. For legal help with your claim, see our CTP services page.

How SA’s CTP scheme works

South Australia operates a fault-based Compulsory Third Party (CTP) scheme. If you are injured in a road crash and another vehicle was at fault, you may be able to claim compensation from the at-fault vehicle’s CTP insurer. The scheme is overseen by the independent CTP Insurance Regulator.

What to do after a crash

• Get medical attention and keep your receipts and referral letters.
• Gather details: registrations, driver names/contact details, and any police reference number.
• Keep a simple diary of symptoms, time off work and out-of-pocket costs.

Lodging your claim

Complete an Injury Claim Form and send it to the at-fault vehicle’s CTP insurer. If the at-fault vehicle is unidentified or unregistered, special schemes may apply.

Thresholds and assessments

Some types of compensation depend on thresholds based on an Injury Scale Value (ISV) assessment under the Motor Accident Injuries Assessment Scheme (MAIAS). Your GP and treatment providers are important in documenting injuries.

Serious and catastrophic injuries

People with very serious injuries may be eligible for support under South Australia’s Lifetime Support Scheme in addition to any CTP claim.